Back

Shipping & Payment

Payment and shipping terms for orders

Payment Methods

We offer convenient and secure payment methods for customers from different countries.

Payment Methods

  • Visa and Mastercard bank cards through Stripe payment system

Currency

  • Ukraine: EUR
  • Poland: PLN
  • Other countries: EUR

Payment Security

  • Payment processing is carried out through Stripe (PCI DSS Level 1) — one of the most reliable global payment services
  • Bank card data is not stored on the website servers
  • All transactions are protected by SSL/TLS protocol

Refunds

  • Refunds are made to the same card from which the payment was made
  • Refund period — 5–14 business days, depending on the bank
  • Refunds are possible in accordance with the product return policy

Shipping

We provide delivery throughout Europe and Ukraine via reliable courier services.

Delivery to Europe and Ukraine — Nova Post / Нова Пошта Global

Tariffs (EUR)

For Ukraine:

  • Up to 0.5 kg — 11.63 €
  • Up to 1 kg — 13.71 €
  • Up to 2 kg — 16.95 €
  • Up to 5 kg — 23.30 €
  • Up to 10 kg — 33.05 €

For EU countries:

  • Up to 0.5 kg — 13.99 €
  • Up to 1 kg — 19.99 €
  • Up to 2 kg — 25.99 €
  • Up to 5 kg — 36.99 €
  • Up to 10 kg — 54.99 €

Delivery in Poland (InPost)

Parcel Locker → Parcel Locker

  • Mini — PLN 11.99
  • Small — PLN 16.99
  • Medium — PLN 18.99
  • Large — PLN 20.99

Parcel Locker → Courier (Home)

  • Mini — PLN 14.99
  • Small — PLN 19.99
  • Medium — PLN 20.99
  • Large — PLN 25.99

Size Limits

  • Mini: up to 3 kg and up to 4 products
  • Small: up to 8 kg or up to 10 products
  • Medium: up to 15 kg or up to 18 products
  • Large: all parcels up to 25 kg

Have Questions?

If you have questions about payment or shipping, contact our customer service: